Terms of service
Last Updated: October 17, 2025
Overview
Welcome to Aurell! The terms “we”, “us”, and “our” refer to Aurell. Aurell operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Aurell is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with our Privacy Policy and other policies referenced herein (collectively, these “Terms”), govern your access to and use of our Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, and dispute resolution.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, and that you consent to allow any of your minor dependents to use the Services.
To access the Services or make purchases, you may be required to provide accurate and current information such as your name, email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct and that you have the right to provide it.
You are solely responsible for safeguarding your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We strive to present accurate information about our products and services. However, product colors, finishes, and appearances may vary from what you see online due to differences in display devices or settings.
We do not guarantee that product descriptions, images, or other content are error-free or that purchased products will meet your expectations. Product availability, descriptions, and pricing may change at any time without notice. We reserve the right to discontinue products or limit quantities sold.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Aurell reserves the right to accept or decline orders at its sole discretion. An order is considered accepted only once we confirm it and process your payment.
Please review your order carefully before submitting. Cancellations may not always be accommodated after acceptance. If we decline, change, or cancel your order, we will attempt to notify you via the contact details provided at checkout.
Purchases are subject to our Refund Policy. By purchasing, you represent that items are for personal use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time your order is placed and confirmed. Prices typically exclude taxes, shipping, customs duties, and import fees unless otherwise stated.
You agree to provide accurate billing and payment information and to promptly update it as needed. By submitting payment details, you represent that:
-
The information is true and complete;
-
You are authorized to use the payment method;
-
Charges will be honored by your payment provider;
-
You agree to pay all applicable charges, including shipping and taxes.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Risk of loss and title pass to you once goods are transferred to the carrier.
SECTION 6 – OPTIONAL TOOLS
We may provide access to third-party tools or features “as is” and “as available” without warranties or endorsements. Your use of such tools is at your own risk and subject to the third party’s terms.
SECTION 7 – THIRD-PARTY LINKS
Our Services may include third-party links or content. We are not responsible for their accuracy, legality, or practices. Accessing such sites is at your own risk. Please review their terms and policies carefully before engaging.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
While our Services are hosted and powered by Shopify, all purchases and transactions are between you and Aurell. Shopify is not responsible for any products, transactions, or disputes related to Aurell purchases. By using the Services, you release Shopify from any liability related to your transactions with Aurell.
SECTION 9 – PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy [LINK]. Because Aurell uses Shopify to operate its online store, your personal information may be shared with Shopify and third-party providers (including transfers outside your country of residence) to deliver the Services.
SECTION 10 – FEEDBACK
If you provide us with reviews, suggestions, or other feedback (“Feedback”), you grant Aurell a worldwide, royalty-free license to use, reproduce, and publish that Feedback for business purposes. You represent that you own or have the rights to provide such Feedback, and that it does not infringe third-party rights.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our Services may contain errors or omissions. We reserve the right to correct errors, update information, or cancel orders if necessary, without prior notice (including after submission).
SECTION 12 – PROHIBITED USES
You may only use our Services for lawful purposes. Prohibited uses include, but are not limited to:
-
Unlawful, abusive, fraudulent, or malicious activity;
-
Uploading malware or malicious code;
-
Impersonating others or providing false information;
-
Spamming, scraping, or interfering with security features.
We may suspend or terminate your access if we determine you violated these Terms.
SECTION 13 – TERMINATION
We may suspend or terminate your access to the Services at any time, with or without notice. Certain provisions (e.g., Limitations of Liability, Indemnification) will survive termination.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, error-free, or secure use of the Services.
SECTION 15 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Aurell and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including lost profits, data, or savings) arising out of your use of the Services or products, even if advised of the possibility of such damages.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Aurell, Shopify, and their affiliates from any claims, damages, or expenses arising out of your violation of these Terms, laws, or third-party rights.
SECTION 17 – SEVERABILITY
If any provision is found unlawful or unenforceable, the remaining provisions shall remain valid to the fullest extent permitted by law.
SECTION 18 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right shall not constitute a waiver. These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Aurell.
SECTION 19 – ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may assign our rights without restriction.
SECTION 20 – GOVERNING LAW
These Terms and any disputes shall be governed by the laws of the Netherlands, where Aurell is headquartered, subject to mandatory consumer protection laws in your country of residence. Jurisdiction lies with the competent courts of Utrecht, the Netherlands.
SECTION 21 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 22 – CHANGES TO TERMS
We may update or modify these Terms by posting changes on this page. Material changes will be communicated as required by law. Continued use of our Services after changes take effect constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
Questions about the Terms should be sent to:
📧 info@shopaurell.com
📍 Shop Aurell – Voorstraat 115, 3142AP Vianen, The Netherlands
Note: This is not the return address. Returns sent here will not be processed. Please review our Refund Policy for return instructions.